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Companion Animal - Small Animal Client Needs and Preferences is a Course

Companion Animal - Small Animal Client Needs and Preferences

2 credits

$40 Enroll

Full course description

2022 Summer Seminar Recording- Small Animal Client Needs and Preferences with Dr. Bir

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Continuing Education Credits

This course has been approved as CE by the Oklahoma Veterinary Board. To see if this course is acceptable as CE in other states, please visit the state's specific guidelines. Many states accept CE from AVMA accredited veterinary schools. OSU CVM is an AVMA accredited veterinary school.

Time Requirements

  • Approximately 2 hours
  • This course has several modules which can be completed at your own pace. 

Completing the Course


  • To complete the course, you must access all pages and earn 80% on the Assessments.
  • Once you have completed the course, you can print a certificate of completion.

This class was developed from a recording from Summer Seminar. If you attended the session at Summer Seminar, do not register for this course. Do not duplicate!

Subject Areas:


In this course, students will:

  • Understand how to evaluate consumer research.
  • Understand who has pets and which pets owners are going to the veterinarian.
  • Understand client use and preference for veterinary care.
  • Evaluate client willingness to pay for payment plans and service bundling.
  • Evaluate changes in pet ownership and veterinary concerns post-Covid.

Refund Policy: 

Oklahoma State University College of Veterinary Medicine CE office reserves the right to modify courses when necessary. If for any reason, a course or enrollment experience does not meet your expectations, please contact us at

To request a refund, please email Refund decisions are subject to approval by the CE Director. Please allow 5 business days for a decision to be made and appropriate action to be taken. 

Refunds may be subject to an administrative fee.

Courses that reflect course completion are generally non-refundable.  

Course Notice: Non-credit courses and Continuing Education Units (CEs or CEUs) do not post to the Oklahoma State official transcript and do not count towards an academic record. CE students do not receive a University ID card and will not be granted access to University facilities such as recreation, transportation, and campus events.

Contact Us:

Need help registering or navigating a course? Email: or call 405-744-7672.